Mission, Vision, and Values

MISSION

QAI’s purpose is to provide our clients with reliable conformity assessments and market access while maintaining the trust of society.

It is important that we provide testing, inspection, and certification results that our clients and society may rely upon. QAI is in existence to help our clients meet regulatory requirements so that the client may successfully sell their product in the intended market. It is important that the results we provide are true and accurate to protect public safety and the clients reputation.

VISION

To be trusted source of conformity assessments through knowledge, excellent service, and continual development.

QAI’s vision is to be the first company any client wants to work with to get their testing, inspection, or certification done correctly so the client may sell their product without issue. We will accomplish this by providing reliable technical expertise, maintaining open and honest communication, and continually developing our knowledge and capability.

The QAI Difference

Unlike many companies, SERVICE and QUALITY are not just buzzwords. They are the foundation of everything we do.
At QAI, this means clear communication, flexibility, and a commitment to delivering accurate results with recognized accreditations and no budget surprises.
Our approach is built around four core values:

SERVICE

Your project will start with a dedicated and friendly, single point of contact that allows streamlined communications and planning right from the start. With flexibility being a key, we can accommodate your timelines, scheduling and offer deliverables when and where you need them. In addition, we encourage our clients to dive deeper into the process and join us for testing: we even offer a digital solution to allow you to witness the in-house testing from the convenience of your own office – saving you additional time and money.

QUALITY

We pride ourselves on our motto: “No budget surprises.” You can be sure with our detailed team, we will keep you on-time and on-budget throughout the entire process. With all recognizable accreditations in place, lab uniformity / calibration, accurate and repeatable data – your project is guaranteed to run smooth and easily.

TIMELY

Our team understands your goals, and is prepared to do everything we can to get your product certified and to market. You’ve gone through a lot to get to this point – Innovation, Research and Development, Marketing, etc, and now is the time to complete the last steps as quickly and efficiently as possible.

STAFF EXPERIENCE

You can be sure your product will make it to market with the finest minds leading the charge. QAI actively recruits the best and brightest talent to run our programs. Our high level staff stays up to date with all the latest accreditations and changes / legal movements to help navigate the hurdles for you, to ensure a seamless project.

About QAI Laboratories

Founded in 1995 by Steven Harris, QAI is an independent third-party testing, inspection and certification organization serving the building industry, government and individuals with cost effective solutions through our in-house capabilities and services, supported by an established worldwide network of qualified affiliates. To help bring your product to market, work with a provider trusted by leading manufacturers: QAI.

Our Global Presence

With multiple accredited laboratories and offices across North America, QAI is well positioned to support your testing, inspection, and certification needs. Our geographic presence allows us to provide responsive service, local expertise, and consistent results wherever your projects are based.

Support Services

Identifying code requirements or test standards for your product
Test Plan/Criteria development
Quality Documentation preparation
Professional Engineer sealed evaluation reports
Code Agency submittal packages
Communication with Engineers, Architects, and Code Authorities

Speed Up Your Time To Market With The Best

Our team understands your main goal is to get your product certified and to market as quickly and efficiently as possible. Longer time to market means missed sales, and allows the competition to gain access to potential customers. With our swift and dynamic architecture, we can get your product approval process completed at a nimble and rapid pace. QAI has a meticulously selected staff of senior talent, setting the bar for the industry. With our level of expertise, you can rest assured that your project will go without a hitch. A single dedicated project manager will walk you through the process, with options and timelines clearly outlined the evaluation process and certification will be completed with ease.

Core Competencies

Testing

QAI operates accredited laboratories in the USA and Canada, covering building products, EMC, electrical safety, fire testing, and more. Our labs support a wide range of industries and standards.

Certification

Our accredited certification program evaluates your product against applicable standards, followed by inspection for ongoing conformance. We serve building products, RV components, plumbing, and other industries.

Inspection

QAI works with clients to regularly monitor manufacturing processes, final products, and quality documentation for compliance. Our qualified team helps assess your facility and confirm product conformity.

Recognized Accreditations

QAI is accredited by the International Accreditation Services (IAS) and the Standards Council of Canada (SCC). We also partner with additional certification bodies to offer enhanced programs.

NRTL

QAI is a Nationally Recognized Testing Laboratory under OSHA’s NRTL program. This recognition further establishes QAI as a trusted source for testing, certification, and inspection services.

Listing Directory

QAI’s Listing Directory gives certified clients a convenient way to showcase their products and support market access. It is a value-added service included for all certified companies.

Join QAI

Careers at QAI

See open positions and learn what it is like to be part of our team.

Employee Resources

1095 Tax Forms

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